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Have a Question?

Chances are, someone else has the same question! That's why we've compiled a list of our most frequently asked questions. If your question still hasn't been answered, then please don't hesitate to reach out to us, we'd be more than happy to help!

  • What services do Media Captures offer?
    Media Captures specialises in professional photography and videography services for various occasions, including weddings, corporate events, family gatherings, and more.
  • How can I book Media Captures for my event?
    Booking with Media Captures is easy! Simply reach out to us through our website or the contact information provided, and our team will guide you through the booking process, discussing your requirements and preferences to ensure we capture your event exactly as you envision.
  • What sets Media Captures apart from other photography and videography companies?
    At Media Captures, we prioritize creativity, professionalism, and customer satisfaction. Our team comprises talented professionals who go above and beyond to deliver exceptional results, tailored to each client's unique needs.
  • Can I request specific styles or themes for my photos/videos?
    Absolutely! We understand that every client has their own vision for their event, and we're here to bring it to life. Whether you prefer a classic, modern, candid, or artistic style, we'll work closely with you to ensure your photos and videos reflect your desired aesthetic.
  • What is the turnaround time for receiving the final photos/videos?
    Our turnaround time varies depending on the scope and scale of the project. However, we strive to deliver your finalized photos and videos in a timely manner without compromising on quality. We'll provide you with a clear timeline during the booking process.
  • Do you offer customizable packages to suit different budgets?
    Yes, we understand that every client has unique requirements and budget constraints. That's why we offer customizable packages that can be tailored to accommodate your specific needs and budget while still maintaining the highest level of quality and service.
  • Are there any additional services or add-ons available?
    Yes, in addition to our standard photography and videography services, we offer various add-ons such as drone footage, photo albums, prints, and more. Just let us know what you're looking for, and we'll be happy to discuss the options with you.
  • What safety measures do you have in place, especially in light of the ongoing COVID-19 pandemic?
    The health and safety of our clients and team members are paramount. We adhere to all local health guidelines and take necessary precautions to ensure a safe and comfortable experience for everyone involved. We're also flexible with rescheduling or adapting to changing circumstances as needed.
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Ready to book?

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